📋 Legal Documents

38bd Terms & Conditions – Complete Platform Usage Policy

Please read these Terms and Conditions carefully before creating an account on 38bd. By using the platform, you are considered to have accepted these terms.

Last Updated: January 2026
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Important: Using the 38bd platform means you fully agree to these Terms and Conditions. If you disagree with any part of them, please refrain from creating an account or using the platform.

01 Introduction & Definitions

These Terms and Conditions 38bd (https://38bd.pro) and all its users. In these terms, "38bd", "we", "us", and "our" refer to the organization operating this platform. "You", "user", or "member" refers to any individual who has registered on 38bd or is using the platform.

38bd's Terms and Conditions may be updated from time to time. Any changes will be reflected on this page, and registered members will be notified. The date of the latest update will be shown at the top of the page.

In addition to these Terms and Conditions, 38bd's Privacy Policy and Responsible Gaming Policy also apply. Reading these documents together will give you a complete understanding of the platform's rules.

02 Account Register

38bdrequires accurate and complete information at registration. Creating an account with false details is a direct violation of these Terms and Conditions and may result in account termination.

  • Each individual is only One Account can be opened.
  • The name, address, and ID details provided at registration must be accurate.
  • Creating multiple accounts from the same IP address or device is prohibited.
  • Keep your account password confidential and do not share it with anyone.
  • A copy of your National ID or passport may be requested for account verification.
  • Withdrawals may be restricted until verification is complete.

Please note: Accounts may not be transferred or sold to another person. Operating an account on behalf of someone else is also prohibited.

03 Age Restriction

38bd's services are available to individuals aged 18 and above only. Minors are strictly prohibited from opening an account or playing any games.

By registering, you confirm that you are at least 18 years old. You may be asked to provide ID verification at any time. Registering with a false age will result in account termination and any funds held may be forfeited.

  • Registration by anyone under 18 years of age is strictly prohibited.
  • Parents and guardians are responsible for ensuring their children do not access this platform.
  • 38bd may request proof of age documentation if there is any doubt.

04 Deposit Rules

38bdaccepts deposits via bKash, Nagad, Rocket, and Upay. Please keep the following in mind when making a deposit:

  • Minimum Deposit Amount BDT 200
  • Deposits must be made only from your own mobile banking account.
  • Deposits made through a third party are not accepted and may put your account at risk.
  • Deposits are generally credited to your account within 2–10 minutes.
  • If a deposit is delayed due to a technical issue, please contact support.
  • Deposits via credit card or third-party wallets are not currently supported.

38bd does not charge any deposit fees. However, your payment provider may apply charges at their own discretion.

05 Withdrawal Policy

38bd Withdrawals are quick and straightforward. However, the following conditions apply:

  • Minimum Withdrawal Amount BDT 500
  • Withdrawals can only be made to your verified payment method.
  • Withdrawals are processed in the name provided at registration.
  • Standard withdrawals are processed within 2–24 hours.
  • Wagering requirements must be met before withdrawing winnings derived from a bonus.
  • Unusually large withdrawal requests may be subject to additional verification.

VIP members Enjoy faster withdrawals and higher withdrawal limits. Learn about VIP →

06 Bonus Terms

38bd's bonus offers are designed to provide extra value to members. However, each bonus comes with specific terms that must be followed:

  • The welcome bonus is available on your first deposit only.
  • Bonus funds cannot be withdrawn directly; wagering requirements must be completed first.
  • The wagering requirement is typically 15x to 30x up to.
  • Bonus wagering contributions may vary depending on the game.
  • Multiple bonuses cannot be active at the same time unless explicitly permitted.
  • If bonus abuse is suspected, 38bd reserves the right to cancel the bonus and investigate the account.
  • Wagering requirements may also apply to winnings from free spin bonuses.

Each promotional offer has its own terms, detailed on the respective offer page. Please read them carefully before claiming any bonus.

07 Gaming Rules

38bdruns all games on certified RNG (Random Number Generator) technology, ensuring completely random and unbiased outcomes. Please follow the rules below when playing:

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • If a game is interrupted due to a technical error, 38bd reserves the right to void or refund the affected bet.
  • Game manipulation, the use of bots, or any automated software is strictly prohibited.
  • In Sports Betting, winnings will only be credited to your account once the official result has been confirmed.
  • In Live Casino games, the dealer's decision is final.

08 Prohibited Activities

The following activities 38bdare strictly prohibited, and any such activity will result in immediate account suspension:

  • Money Laundering: Attempting to launder illegal funds through 38bd.
  • Fraud: Chargebacks, fraudulent payments, or identity fraud.
  • Bonus Abuse: Claiming bonuses through multiple accounts or false information.
  • Software Manipulation: Use of hacking tools, bots, or automated systems.
  • Collusion: Colluding with other players to manipulate game outcomes.
  • Fake Identity: Operating an account under someone else's name or with a false identity.

Warning: If any of the above activities are detected, the account will be terminated, funds may be forfeited, and legal action may be taken if necessary.

09 Security Policy

38bd Uses industry-leading technology to protect your data and funds. All data is secured with 256-bit SSL encryption.

  • If a suspicious login is detected, the account may be temporarily locked.
  • It is good practice to update your account password regularly.
  • If someone else accesses your account, notify support immediately.
  • Avoid logging in over public WiFi.

To learn more about our detailed data protection policy, Privacy Policy View page.

10 Responsible Gaming

38bd believes that gaming is for entertainment — not a solution to financial problems. That is why we place the highest importance on Responsible Gaming:

  • You can set daily, weekly, or monthly deposit limits.
  • A Self-Exclusion (temporary break) option is available.
  • Permanent account closure is available upon request.
  • If you notice signs of problem gambling, our support team is ready to help.

To learn more about Responsible Gaming Responsible Gaming View page.

11 Account Closure

You can close your account at any time by contacting support. Any verified balance may be withdrawn before the account is closed.

38bdmay also close an account for the following reasons:

  • Violation of Terms & Conditions.
  • If evidence of fraud or deception is found.
  • Extended period of inactivity (more than 12 months).
  • At the direction of a legal or regulatory authority.

12 Amendment Policy

38bd 38bd reserves the right to amend these Terms & Conditions at any time. Any updates will be posted on this page, and registered members will be informed via email or notification.

Continuing to use the platform after any changes have been made constitutes your acceptance of the updated terms. It is good practice to check this page regularly.

If you have any questions or concerns, please reach out to our support team. We're always here to help.

38bd's Core Commitments

Our Terms and Conditions are strict, but they serve one purpose — to ensure the best possible experience for you.

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Transparent Terms

Every term and condition on 38bd is written in plain, straightforward English. No hidden clauses, no confusing language. What's written is what applies.

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Fair Bonus Policy

Our bonus terms are set in line with industry standards. Wagering requirements are clearly stated to avoid any confusion.

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Secure Payments

All deposit and withdrawal processes are fully encrypted. Your payment details are never shared with any third party.

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Account Security

38bd uses advanced technology to keep your account secure. You will receive an immediate alert if any suspicious activity is detected.

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Fast Dispute Resolution

If you have a dispute or complaint, our support team will endeavor to resolve it within 24 hours. Your satisfaction is our priority.

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Responsible Gaming

Every rule on 38bd supports responsible gaming. Deposit limits, cooling-off periods, and self-exclusion options are available to all members.

FAQ

Answers to the most frequently asked questions about our Terms & Conditions.

38bd operates under an international gaming license. It is your responsibility to be aware of the laws in your own country before using the platform. 38bd's Terms and Conditions comply with international gaming standards.

If the wagering requirement is not met, bonus funds will expire at the end of the bonus period. However, your original deposited funds (excluding the bonus) can be withdrawn before the wagering requirement is fulfilled. For any bonus-related queries, please contact support.

Account verification is typically completed within 24–48 hours. Submitting the required documents correctly will speed up the process. VIP members receive priority verification.

Any changes to the Terms & Conditions will be reflected on this page, and the "Last Updated" date will be revised accordingly. Registered members will be notified of significant changes via relevant notifications.

If you voluntarily close your account, you will have the opportunity to withdraw your verified balance. However, if the account is closed due to a policy violation, the balance may be forfeited. Bonus balances are never refunded.
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Responsible Gaming Notice: 38bd is for individuals aged 18 and above only. Gaming is a form of entertainment — not a solution to financial problems. If you need help, Responsible Gaming View page.

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Join 38bd Today

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